How Do I Request a Contract Adjustment?

This article explains how business owners can request a contract adjustment related to a PO increase, legal entity name change, or amendment to services/rates.

Business owners may use the Request to Update Contract form to request updates to contracts for the following reasons:

  • legal entity name change
  • adjustment in rates
  • increase PO amounts
  • amendment to add services or evaluations

acct6

Based on the type of contract adjustment request selected, you will be prompted to fill out additional fields on the form.

  • Legal Entity Name Change: provide revised W9
  • Increase PO Amount: Enter the amount requested
  • Adjustment in Rates: Upload a file with details related to current and proposed new rates
  • Amendment to Add Additional Services/Evaluations: Upload a file with details related to additional services/evaluations, settings, and locations

After the form is submitted, a ticket is created and sent to the Vendor Implementation Manager to review.  The VIM will review and contact the business owner with more information if needed.  After a decision is made regarding whether a contract amendment will be granted, the ticket will be closed, and an email will be sent to the business owner with details related to the resolution.

contractemail1