1. What is the Provider Foundations Training?
The Provider Foundations Training is a required onboarding course for third-party providers serving Pearson Virtual Schools students. It is designed to provide foundational information, expectations, resources, and workflows that support successful virtual related service delivery.
2. Who is required to complete the training?
All related services providers who are assigned to provide services to Pearson Virtual School students.
3. Why is the training required?
As reflected in vendor partnership agreements, providers may be required to complete onboarding and program-specific training.
The Provider Foundations Training supports a consistent understanding of Special Education requirements and Pearson Virtual Schools expectations and helps providers access the information and resources needed to successfully support students, families, and school teams.
4. What does the training cover?
By completing the course, providers will be able to:
- Understand foundational special education concepts, compliance expectations, and the collaborative responsibilities of virtual related service providers.
- Apply best practices for documenting services, participating in IEP meetings, and communicating effectively with families and school teams.
- Navigate key systems, resources, support channels, and provider workflows.
5. How long will the training take?
The training is expected to take less than two hours to complete.
Providers may invoice only for the actual time spent completing the training, up to a maximum of two hours.
6. When must the training be completed?
Providers must complete the training within 30 calendar days of receiving access to the training.
If a provider anticipates difficulty completing the training within this timeframe, the provider or vendor should contact Sara Collins through their communication Issue Aware.
7. How do providers access the training?
Providers may access the training using the link included in their Provider Foundations Training email.
Provider Foundations Training:
https://pvsvendorportal.my.canva.site/related-services-foundations
8. What is required to complete the training?
Training is considered complete when the provider:
- Reviews all required training content.
- Completes all required knowledge checks.
- Completes and submits the proof of completion sent after completing the form linked at the end of the training. This proof should be submitted with the invoice.
9. Why is the attestation form important?
The combination of completed knowledge checks and the submission of the attestation form at the end of the course confirms that the provider has completed the required training content. Providers will receive an email confirming completion and this should be submitted with the invoice.
The proof of completion must be submitted for:
- Training completion to be recorded
- The provider to be identified as having fulfilled the training requirement
- Training reimbursement to be processed
- Complete all required training content.
- Complete all required knowledge checks.
- Complete the attestation form linked at the end of the training. Submit the confirmation email with the vendor’s invoice.
- Submit the training time for invoicing according to the applicable invoicing process.
- From the drop-down menu select “One Time Only – PVS Foundations Training – 120 min Max.
- Record providers name in column B
- Record the date training was completed in column D.
- Record the number of minutes for the training, not to exceed 120 minutes.
Completing the course without submitting the attestation form will not satisfy the full completion requirement.
10. How will completion be tracked?
Pearson Virtual Schools will track completion using the submitted knowledge checks and attestation form. These are all in the course.
Pearson Virtual Schools will also provide vendors with periodic updates on the completion status of applicable providers within their organizations.
11. Are providers paid for completing the training?
Yes. Providers may invoice for a flat rate of $125 for hour-long training.
Providers will not be reimbursed for more time, even if they spend additional time reviewing the material.
12. What is required for reimbursement?
To be eligible for training reimbursement, the provider must:
- Complete all required training content.
- Complete all required knowledge checks.
- Complete the attestation form linked at the end of the training. Submit the confirmation email with the vendor’s invoice.
- Submit the training time for invoicing according to the applicable invoicing process.
Invoicing instructions:
- From the drop-down menu select “One Time Only – PVS Foundations Training – 120 min Max.
- Record providers name in column B
- Record the date training was completed in column D.
- Record the number of minutes for the training, not to exceed 120 minutes.
13. When can the training be invoiced?
The one-hour foundations training should be completed within 30 days and the proof of completion email should be added to the invoice for that month.
14. What should appear on the invoice?
Recommended invoice description:
The charge on the invoice reads “One Time Only- PVS Foundations Training – 120 min Max.
Include all other information required under the vendor’s standard invoicing process as described above
15. What happens if the training is not completed within 30 days?
Providers are required to complete the training within 30 calendar days of receiving access.
Training reimbursement cannot be processed until all required content has been completed and the attestation form has been submitted.
If additional assistance is needed or circumstances may prevent timely completion, please contact Pearson Virtual Schools as soon as possible so the situation can be reviewed.
16. Will vendors receive updates about their providers?
Yes. Pearson Virtual Schools will track completion and provide vendors with periodic updates on the completion status of providers within their organizations. Updates will be provided in the communication Issue Aware.
These updates are intended to support timely completion and help vendors identify providers who may need a reminder or additional assistance.
17. Where can providers find other training and resources?
The Provider Foundations Training is the required onboarding course. Additional training, guidance documents, resources, and support materials continue to be available through the Vendor Portal.
Providers are encouraged to use the Vendor Portal as their primary resource hub for ongoing support and information throughout the school year.
Vendor Portal:
https://knowledge.pvsvendorportal.com/knowledge
18. Who should providers contact with questions?
Contact your vendor liaison.