This article will explain what to do if you need to be identified as a billing contact in order to submit invoices and log into the Customer Portal.
Main billing contacts will receive registration links via email to sign up for the Customer Portal. Once registered, you will be able to submit the Invoice Submission Form for monthly invoices, check the status of your invoice tickets within the Customer Portal, and send messages and files via the portal.
If you are a main billing contact for your company and have not received a registration link via email, please fill out the Communication Preferences form and indicate that you are a Main Billing Contact. The Operations Team will process this request and generate a registration link for the Customer Portal.