What is the Customer Portal?

This article will explain the purpose of the Customer Portal and how to access it.

The Customer Portal was designed to allow billing contacts to track invoice tickets associated with Invoice Submission Forms.  Billing contacts can access the Customer Portal to check on the status of a ticket, upload a copy of a revised invoice, or file a support ticket if payment was not received.  Main billing contacts will receive a registration link via email that will allow them to register for the portal.